{"id":105051,"date":"2025-07-29T14:57:51","date_gmt":"2025-07-29T14:57:51","guid":{"rendered":"https:\/\/sha-saas.com\/?page_id=105051&#038;lang=es"},"modified":"2025-09-30T18:59:14","modified_gmt":"2025-09-30T18:59:14","slug":"products-services","status":"publish","type":"page","link":"https:\/\/sha-saas.com\/?page_id=105051","title":{"rendered":"Solutions"},"content":{"rendered":"\n<p>At <strong>SHA<\/strong>, we develop solutions that combine robust data structures with applied artificial intelligence to help organizations:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"li_sha2\">Manage their knowledge with precision<\/li>\n\n\n\n<li class=\"li_sha2\">Automate key processes<\/li>\n\n\n\n<li class=\"li_sha2\">Gain real, measurable insights<br>Always with security, privacy, and full control over their data.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Products<\/h2>\n\n\n\n<p><strong>INTRA<\/strong>: Knowledge management system for closed environments<\/p>\n\n\n\n<p>Much more than just a document repository, INTRA manages knowledge, its actual use by people, and its operational impact.<\/p>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/sha-saas.com\/wp-content\/uploads\/2023\/09\/Services-2-1024x1024.png\" alt=\"\" class=\"wp-image-103002 size-full\" srcset=\"https:\/\/sha-saas.com\/wp-content\/uploads\/2023\/09\/Services-2-1024x1024.png 1024w, https:\/\/sha-saas.com\/wp-content\/uploads\/2023\/09\/Services-2-300x300.png 300w, https:\/\/sha-saas.com\/wp-content\/uploads\/2023\/09\/Services-2-150x150.png 150w, https:\/\/sha-saas.com\/wp-content\/uploads\/2023\/09\/Services-2-768x768.png 768w, https:\/\/sha-saas.com\/wp-content\/uploads\/2023\/09\/Services-2-1536x1536.png 1536w, https:\/\/sha-saas.com\/wp-content\/uploads\/2023\/09\/Services-2-100x100.png 100w, https:\/\/sha-saas.com\/wp-content\/uploads\/2023\/09\/Services-2.png 2000w\" sizes=\"auto, (max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 543px, 580px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p><strong>Hybrid Technology<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"li_sha3\">Core based on enhanced Boolean search<\/li>\n\n\n\n<li class=\"li_sha3\">Complementary AI layer (open models from Meta-LlaMa \/ Google-Bert \/ BAAI-BGEm3): Semantic Search and Generative AI<\/li>\n\n\n\n<li class=\"li_sha3\">Supervised fine-tuning of LLMs on custom datasets<\/li>\n<\/ul>\n\n\n\n<p><strong>Usage and Impact Analysis<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"li_sha3\">Statistics and rankings<\/li>\n\n\n\n<li class=\"li_sha3\">Knowledge gaps<\/li>\n\n\n\n<li class=\"li_sha3\">Sentiment analysis<\/li>\n\n\n\n<li class=\"li_sha3\">Organizational impact metrics<\/li>\n<\/ul>\n\n\n\n<p><strong>Security and Performance<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"li_sha3\">Encapsulated infrastructure (no external connection)<\/li>\n\n\n\n<li class=\"li_sha3\">Execution on CPUs and GPUs as needed<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<figure class=\"wp-block-pullquote\"><blockquote><p><strong>INTRA connects:<\/strong> Knowledge \u00b7 Training \u00b7 Quality \u00b7 Operations<\/p><\/blockquote><\/figure>\n\n\n\n<p><strong>EXTRA<\/strong>: Knowledge management system for open environments<\/p>\n\n\n\n<p>Ideal for public portals, dynamic FAQs, or customer self-service. Same core technology, deployed in an open-access model.<\/p>\n\n\n\n<p><strong>Key advantages:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"li_sha2\">No login required for queries<\/li>\n\n\n\n<li>Seamless integration across digital channels<\/li>\n\n\n\n<li class=\"li_sha2\">Lightweight and efficient support<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">SERVICES<\/h3>\n\n\n\n<p><strong>AI with Impact<\/strong>: tailored AI solutions adapted to your business<\/p>\n\n\n\n<p>We develop custom AI projects to solve specific challenges: classification, automation, recommendation, semantic analysis\u2026<\/p>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/sha-saas.com\/wp-content\/uploads\/2023\/06\/Technology-1024x1024.png\" alt=\"\" class=\"wp-image-102574 size-full\" srcset=\"https:\/\/sha-saas.com\/wp-content\/uploads\/2023\/06\/Technology-1024x1024.png 1024w, https:\/\/sha-saas.com\/wp-content\/uploads\/2023\/06\/Technology-300x300.png 300w, https:\/\/sha-saas.com\/wp-content\/uploads\/2023\/06\/Technology-150x150.png 150w, https:\/\/sha-saas.com\/wp-content\/uploads\/2023\/06\/Technology-768x768.png 768w, https:\/\/sha-saas.com\/wp-content\/uploads\/2023\/06\/Technology-1536x1536.png 1536w, https:\/\/sha-saas.com\/wp-content\/uploads\/2023\/06\/Technology-100x100.png 100w, https:\/\/sha-saas.com\/wp-content\/uploads\/2023\/06\/Technology.png 2000w\" sizes=\"auto, (max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 543px, 580px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p><strong>Purpose-Driven Model<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"li_sha3\">Selection of the optimal model (open-source or proprietary)<\/li>\n\n\n\n<li class=\"li_sha3\">Training based on your real data and business context<\/li>\n<\/ul>\n\n\n\n<p><strong>Flexible and Secure Infrastructure<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"li_sha3\">Fully executed in closed environments<\/li>\n\n\n\n<li class=\"li_sha3\">Support for both CPU and GPU processing<\/li>\n\n\n\n<li class=\"li_sha3\">Scalable with no data exposure<\/li>\n<\/ul>\n\n\n\n<p><strong>Application Examples:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"li_sha3\">Intelligent support in critical processes<\/li>\n\n\n\n<li class=\"li_sha3\">AI for ticket and incident prioritization<\/li>\n\n\n\n<li class=\"li_sha3\">Automation of operational analysis<\/li>\n\n\n\n<li class=\"li_sha3\">Extraction of key information<\/li>\n\n\n\n<li class=\"li_sha3\">Interactive bot<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>At SHA, we develop solutions that combine robust data structures with applied artificial intelligence to help organizations: Products INTRA: Knowledge management system for closed environments Much more than just a document repository, INTRA manages knowledge, its actual use by people, and its operational impact. INTRA connects: Knowledge \u00b7 Training \u00b7 Quality \u00b7 Operations EXTRA: Knowledge &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/sha-saas.com\/?page_id=105051\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Solutions&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-105051","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sha-saas.com\/index.php?rest_route=\/wp\/v2\/pages\/105051","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sha-saas.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sha-saas.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sha-saas.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/sha-saas.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=105051"}],"version-history":[{"count":11,"href":"https:\/\/sha-saas.com\/index.php?rest_route=\/wp\/v2\/pages\/105051\/revisions"}],"predecessor-version":[{"id":105265,"href":"https:\/\/sha-saas.com\/index.php?rest_route=\/wp\/v2\/pages\/105051\/revisions\/105265"}],"wp:attachment":[{"href":"https:\/\/sha-saas.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=105051"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}