SHA today announced the appointment of Stéphane Lissillour as Chief Costumer Officer. In this role Mr. Lissillour will be central to SHA strategy to leverage product portfolio and customer needs to drive growth both in current and new vertical markets.
José Luis Caaveiro, the Company’s CEO commented, “Stéphane brings significant experience into the customer support space, a critical role for our organization. His unique international experience, ability to drive multinational teams and extensive experience in rolling out international projects will be valuable in our efforts to deepen our market presence with our product range. I am confidente that Stéphane, as Chief Customer Officer, will be a success in driving our future”:
Mr. Lissilour began his career as System Enginner at Olivetti Systeme & Networks in Italy, he then joined Compaq France to develop the Service Channel, and he was then promoted to Compaq EMEA with the role of Technical Director for Africa. He moved from the IT industry to the Consumer Electronic market when joining Sony Europe where he estabished Customer Service Operations (Repair Centers, Contact Centers and web based support -including multilingual knowledge management operation). After this experience, Mr. Lissillour was then appointed as VP Customers Service by VOO, a fast growing Belgian Telco Operator. For the last 10 years Mr. Lissillour professional activities have been focused on high tech start-ups (smartphones, 3D scans, Identification software, …) where he has brought his Global Customer Centric expertise and Innovative Product Development skills.
Mr. Lissillour is graduated from Rennes (F) University in the field of Physics & Microelectronics Engineering.
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